Media Technology

iMix

I’ve wanted something like iMix ever since I burned my first Lindy-Hop CD mix. Absolutely brilliant.

Now if we could just shift from $0.99 / track to something that suits better for radio-style “let’s see what’s on” kind of play we could give ClearChannel the heave-to once and for all.

(Some of the other new iTunes features look nice too)

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Beepcard

Cute security technology from Beepcard:

The Comdot™ solution is easy and convenient: Users simply hold the card in front of their PC, phone or other networked microphone and squeezes the Comdot™ — a flat button on the card — the card uses sound, carrying a one time 3DES encrypted code, to identify the user to the destination server.

Bruce Schneier’s comments:

This is perhaps the coolest security idea I’ve seen in a long time. They have a demo application where you go to a website and purchase something with a credit card. To authenticate the transaction, you have to put the card up to your computer’s microphone and press the button. The sound is captured using a Java or ActiveX control — no plug-in required — and acts as an authenticator. It proves that the person making the transaction has the card in his hands, and doesn’t just know the number. In credit-card language, it changes the transaction from “card not present” to “card present.”

Even cooler, they are making an enhancement to the system that also includes a microphone on the card. This system will require the user to speak a password into the card before pressing the button.

Why do I like this? It’s a physical authentication system that doesn’t require any special reader hardware. You can use it on a random computer at an Internet cafe. You can use it on a telephone. I can think of all sorts of really easy, really cool applications. If the price is cheap enough, BeepCard has a winner here.

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Sony & TOPPAN announce 25GB Paper Disc

Sony and TOPPAN have just announced a 25Gig Blu-ray Disc made out of 51% paper:

25G Paper Disc

Hideaki Kawai, Managing Director, Head of Corporate R&D Division, TOPPAN CO., LTD commented: “Using printing technology on paper allows a high level of artistic label printing on the optical disc. Since a paper disc can be cut by scissors easily, it is simple to preserve data security when disposing of the disc”.

Masanobu Yamamoto, Senior General Manager of Optical System Development Gp., Optical Disc Development Div., Sony Corporation said: “Since the Blu-ray Disc does not require laser light to travel through the substrate, we were able to develop this paper disc. By increasing the capacity of the disc we can decrease the amount of raw material used per unit of information.”

Details will be announced at the SPIE Optical Data Storage 2004 Conference next week.

TOPPAN is also working with E Ink to produce their paper displays.

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Gmail, privacy and centralization

There’s been a lot of hubbub over Gmail, Google’s new free (advertising-based) Not An April Fool’s Joke email service with 1Gig of disk space. The biggest issue is that Google hasn’t properly communicated where they stand on protecting email privacy, especially in relation to their plan to automatically scan email and present relevant advertisements as a sidebar. In response, a host of privacy organizations have written an open letter demanding that the service be suspended until privacy issues are addressed. The EFF has also been asking some important questions, and Google says they’re “batting about a number of options”.

On the surface, Gmail isn’t that different than existing online email services. It’s a free email account run on company-owned-and-operated servers, just like MSN Hotmail and Yahoo! Mail. It automatically scans and annotate email, just like spam-filters do already. And in spite of criticism about Gmail’s privacy policy, it’s not that different (and in fact more explicit) than the ones you find at MSN or Yahoo!. But look just a little down the road and Gmail isn’t an email service at all, it’s a personal information archival service. This is the real service Google is looking to provide. As they put it: “Gmail is an experiment in a new kind of webmail, built on the idea that you should never have to delete mail and you should always be able to find the message you want.”

My first reaction is “it’s about damn time someone’s doing this.” Since 1995 I’ve kept every email I’ve received or sent (yes, even spam), for a total of over 1.6 Gig and almost 200,000 non-spam email messages. I index it all with the Remembrance Agent (my PhD thesis project) so whenever I get email on, say, some hot new technology I also get links to what other friends, colleagues and mailing lists have said on the subject. (On a different note, when I write love letters I see what I’ve written to previous girlfriends, which is sometimes quite educational.) I’d love to have this kind of thing hooked up not only to my own email but also, say, my favorite 1000 RSS feeds that I’d like to read but don’t have time for. That’s clearly the direction Google is heading (they even cite me — I love it when that happens!)

Systems like Gmail face two problems, both of which are also strengths. The first is that my personal and work email archives contains some of the most sensitive information there is in my life. They include email confirmation of purchases, trips I’ve taken and investments I’ve made. They include love letters I’ve sent and later regretted, discussions of medical issues, and drunken emails complaining about people with whom I’ve lived and worked. They include research ideas not yet patented and drafts of papers not yet published. Often these emails are sensitive precisely because they are powerful and useful, but more often than not information that empowers me can also empower my enemies, competitors and parasites.

The second problem is Google’s centralized architecture, which is easier to maintain and deploy but requires me to trust them with my most sensitive assets. This is a general problem with indexing the Deep Web of proprietary data, and I suspect it was the main failure point for Autonomy’s short-lived Kenjin system and the main reason they moved to an inside-the-firewall search system. This is not to say a centralized approach is untenable; we already have institutions that are trusted with sensitive data, namely doctors, lawyers, and financial institutions. But what these three have in common are a combination of legal and institutional guarantees of privacy, security and longevity of the data they keep. By improving on the usual web-mail model Google plans to join these institutions in terms of trust required, but so far they haven’t improved on the old and inadequate web-mail privacy guarantee. It may not even be possible for Google to make the necessary guarantees without Congressional support, an unlikely prospect given the Justice Department’s current lust for total information awareness.

If Google manages to innovate new trust models as well they do technology, I suspect Gmail will be a good stop-gap technology, though it will never be as trustable as a combination of my personal local data cache, an encrypted backup service, and trusted friends or services who keep backup keys. Call me picky, but I’m still holding out for my personal server. How much longer before I can have the Web in my pocket?

References

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There’s no fool like an April Fool…

…and I’m one of them. Turns out the Wal*Mart purchase of online communities was an elaborate April fool’s hoax (dang it, these things are happening earlier every year!). From the owner of the board:

…And after reading thru the discussions the past week and all the frustration, concern, heated discussion and heartfelt conversation I came to realize one important thing.

THIS WAS THE BEST APRIL FOOL’S GAG YET!!!!! (Well it *could* have been)

Yeah, you got it. It was a scam, April Fool’s all completely bogus.

This was a carefully thought out and orchestrated prank from a group of truly demented geniuses, your moderators. Probably would have played out better had not a few people taken it as some declaration of war. We really had no idea some would be as hateful as to treat it that way.

Makes me wonder what else is a gag. Anyone taking bets on whether Richard Clark is going to jump up and yell April Fools?

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Wal-Mart.com purchasing online communities

UPDATE 4/1/04: This was, in fact, all an elaborate April Fool’s hoax perpatrated by the moderators of the board. And I fell for it hook, line and sinker!

The Chainmaille Board is a niche web community for both professional and amateur artisans who make chainmaille jewelry and armor, one of the three big discussion boards for this community (the other two being the Maille Artisans International League and The Ring Lord Chainmail Forum). The board is run by “Lord” Charles DeCordene, who like The Ring Lord also sells his own supplies and jewelry, both to and in competition with other members of the community. The balance between fostering a community and competing with other members in that community is a universal issue from everywhere from niche hobbies to global industries, but that balance was shifted last week when Lord Charles announced that the discussion board was being purchased lock, stock and barrel by Wal-Mart.

Now the site’s new banner sports a “Provided by Wal*Mart, Always Low Prices” logo, and the splash page explains what the purchase will mean to the community:

First, here is what it doesn’t mean:

  • We will under no circumstances sell your email addresses to anyone.
  • We will under no circumstances send you promotional e-mail (also known as SPAM). On rare occasions we may send members a PM or an email should an urgent matter arise (i.e., if your posts contain inappropriate language or images).
  • TCB will continue to have no pop-up ads. We find these annoying, and believe it would drive members away. So quite simply, we’re not going to do it.
  • We will not censor your political statements. We believe in free speech. However posts that contain profanity or statements and images that we believe are offensive to the family-nature of the board will be deleted.

And what it does mean:

  • Increased tech support: We will soon set up a 24-hour chat forum where members can ask any technical questions.
  • Easily accessible archives: Building on previous TCB efforts, we will compile a list of articles and gallery photos to make the board the best resource on Chain Mail available on the Internet.
  • Connections to other board members: Because Wal-Mart is sponsoring multiple boards, we will offer members on all boards the option of registering with our General Community Board. This board will provide you the opportunity to find members in your area with similar interests. We are considering hosting monthly shopping days at certain Wal-Mart locations where members can gather together for a day of fun! It is up to you how involved you choose to be.
  • Opportunity to sell your chain mail: Our General Community Board will have an online store that has not only Wal-Mart products, but also products of interest to our board members. In the B y Our Members area, members can post items they would like to sell. Think of it as a larger version of the Trading Post currently on TCB. Unlike many other online stores and auction sites, it will be absolutely free to post up to 15 items per month.
  • Store Discounts: Beginning in June 2004, Members of Wal-Mart boards will be able to apply online for our new CyberCustomer Discount Card (CCDC). There is no annual membership fee and owners of a CCDC card will save 5% on all Wal-Mart purchases over $20.

We hope that you are as pleased as we are about this exciting venture. We look forward to building a successful relationship with every member here.

On the one hand, Wal-Mart’s sponsorship is adding clear value to this community: Lord Charles was having trouble running the discussion board with his own time and money, and could never offer the kind of technical and developmental support the board will now enjoy. They also will likely expand exposure and thus membership in the community, which in spite of the necessary growing pains will likely help the community in the long run. Wal-Mart, of course, now has the opportunity both to become identified as an insider in a close-knit community and to put their own online auction sites in a premium position. That’s vital for something like auctions, where customers and sellers alike will want to settle on a single marketplace. That marketplace is currently eBay — it’s clear that Wal-Mart hopes to change that default by getting a hold in certain communities and then leveraging that hold through their General Community Board and CyberCustomer Discount Cards.

On the other hand, there have also been concerns expressed in the community, ranging from “Wal-Mart is evil” to “how can a small wholesaler/retailer like myself ever hope to compete against this?” And the latter is a very good question, especially for people who don’t have the volume, Wal-Mart compatible style/branding, or just the desire to sell in the new landscape. These people might be in trouble down the road, forced to change their ways or quietly fade away (to the detriment of the community at large). On the third hand, small sellers who can make the shift to the new model might find the pie getting bigger and whole new marketplaces opened up, just as we’re already seeing with eBay and Amazon Store cottage industries.

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