NPUC 2003 Trip Report
A couple weeks ago I attended the New Paradigms in Using Computers workshop at IBM Almaden. It’s always a small, friendly one-day gathering of Human-Computer Interaction researchers and practitioners, with invited talks from both academia and industry. This year’s focus was on the state of knowledge in our field: what we know about users, how we know it and how we learn it.
The CHI community has a good camaraderie, especially among the industry researchers. I suspect that’s because we’re all used to being the one designer, artist or sociologist surrounded by a company of computer scientists and engineers. Nothing brings together a professional community like commiseration, especially when it’s mixed with techniques for how to convince your management that what you do really is valuable to the company.
One of the interesting questions of the workshop was how to share knowledge within the interface-design community. Certainly we all benefit by sharing knowledge, standards and techniques, but for the industry researchers much of that information is a potential competitive advantage and therefore kept confidential. Especially here in Silicon Valley, that kind of institutional knowledge gets out into the community as a whole through employment churn, as researchers change labs throughout their careers.
Here are my notes from several of the talks. Standard disclaimers in place: these are just my notes of the event and subjected to my own filters and memory lapses. If you want the real story, get it from the respective horses’ mouths.
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