Wearable Computing

Location-based apps

The theme for NPUC this year was The future of portable computing, so naturally there was a lot of talk about location-based applications. Ian Smith‘s talk on social mobile computing especially focused on using location. Personally I’m getting more and more skeptical about location-based apps. They’ve been right around the corner for a good decade now, and I’m starting to wonder if location-based apps are like video conferencing — something that sounds like it should be a hit but once they’re implemented nobody seems to care.

That said, I think if there’s ever going to be a successful location-aware application (outside of the ubiquitous museum-tourguide app) it’ll be one that uses location as an excuse to socialize. I’m not sure whether the final winners will look more like Dodgeball, GeoCaching, moblogs, or a cross between LiveJournal and the geospatial web (or all of these), but I’m pretty confident that when you scratch the surface the real point won’t be location, it’ll be human-to-human interaction that just happens to use location as the medium.

That also fits my general rule of thumb: The killer app is always communications. (That or sex, which is really a subset of communications.)

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Wrist-top computers

Aaron Marcus of AMandA just gave a talk promoting the wrist-top computer as a prime ubiquitous computing platform. I’m skeptical — It feels to me like the wrist is good for quick access to info that’s already showing or just a button-press away, but if you have to drill down (pushing small buttons with your wrist in front of your face) then that quick-access gets washed out by the slow interaction speed. That leaves a pretty narrow set of applications where you just a little bit of information with very little cognitive load.

Reasons to work on wrist:

  1. quick access for quick snippit of visual info
  2. fashionable on wrist (bracelet)
  3. quick access for interaction (a little better than phone clip?)
  4. need wrist access (e.g. pulse monitor)

Reasons not to work on wrist:

  1. small screen
  2. very limited input possible
  3. anything you need to look at for a while (wrist gets tired of being held in that position).
  4. needs hardening (so it won’t break when you bang it on something)

So what applications have the wrist-top as the clear winner interface? Well, there’s telling the time, there’s textual alarms, there’s … um … gimme a second, there’s gotta be more ….

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UPS wearables & barcodes vs. RFID

Symbol’s WSS 1000
(the non-wireless, old version)

This month’s Technology Review has a brief article on how UPS has upgraded their Symbol Technology ring-scanner wearable computers to use Bluetooth and Wi-Fi instead of a wire to an arm-mounted computer. The article is missing a few details (most notably it makes it look like Symbol came in to oust some other vendor’s system, when in fact Symbol made the old system too), but it is a nice update on one of the early commercial wearable computer success stories.

One bit in the article that I found interesting was UPS’s comment on barcodes vs. RFID:

Robert Nonneman, a manager of industrial engineering at UPS, says the company has watched RFID for 15 years but doesn’t see it as an imminent solution to the problem of parcel tracking. In test runs, he says, RFID tags did not surpass the accuracy rate of bar code scanners. And an RFID rollout–including tags and a new technological infrastructure–would be costly. “You can’t simply replace optical scanners with an RFID reader and expect an improved return on investment,” he says. “There have to be process changes to leverage the technology.”

I remember years ago Dick Braley from FedEx talking about the possibility of using RFID to ping a room full of packages and determine which (if any) need to be shipped out that day. That sort of room-flooding is a very different application than scanning a single package, and is one that barcode-readers will have a hard time performing, but it sounds like it’s either not what UPS needs, would require a huge upgrade path or just not available yet from RFID technology.

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Wearables have hit the mainstream

I’d like to officially declare that wearable computers have hit the mainstream.

When I started wearing a hat-mounted display connected to a 50 MHz shoulder-strap Linux box back in 1996, I defined a wearable computer as having five features: portable while operational, supporting of hands-free use, equipped with sensors into the environment, ability to be proactive in supplying information or aid to the wearer, and always on, always running. When sponsors or journalists would look at my contraption and ask how such a beast could ever become mainstream I’d just point to their cellphones, which strictly by my definition were already wearable computers and which were becoming more wearable-like all the time.

Motorola HS810
Wireless Headset

The thing that made cellphones only borderline wearables was that they’d usually be in a pocket or bag rather than worn — that meant their access-time was greater than that critical one or two seconds that make wearables so compelling. With bluetooth phones and the most recent round of wireless headsets I think there’s finally been a shift in how non-researcher, non-techies are using cellphones, and it looks a lot like what we self-described cyborgs were doing a decade ago.

I first started noticing about six months ago that people around my lab were wearing these bluetooth headsets even when not talking on the phone. These weren’t just researchers, these were the venture capitalists and financial planners that occupy the rest of our building. Then a few days ago I landed in the Atlanta airport and noticed not one but three people turn on their bluetooth-enabled cellphones, put on an ear clip and then not talk on the phone. These were early adopters but not techies, and yet they looked just as fashionable and comfortable wearing their headsets as they did in their expensive suits. I talked to two of them about their new fashion accessory, and both gave the same explanation: it’s now so comfortable and so simple that they prefer to wear the headset just in case a call comes in. The woman I talked to said it was just more convenient to wear the device than find a place to carry it, and now she never had to go hunting for her cellphone when she got a call. It was so light and comfortable, she said, that she soon just forgot it was there altogether. The man talked about what a pain it used to be to be carrying suitcases on the escalator when the phone rang, and how now he just pushes the button on his ear and starts to talk. He also showed off the hands-free dialing feature: just tap your ear and say “office” and the phone’s speech recognition system automatically connects you.

This sort of technology has been creeping up on us for years, so it’s easy to miss the progress. It’s nice to take a step back and see how seamlessly these people integrate with their technology compared to when I was “packing iron” on a daily basis. In many ways, they’re far more cyborg than I ever was.

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More Xybernaut woes

It’s sounding pretty grim for Xybernaut (thanks to Stefanos for the link in his comments):

The Company also announced that the Company was contacted Friday, April 22 by the U. S. Attorney’s Office for The Eastern District of Virginia, which is opening an investigation. In addition, the Audit Committee, through its legal counsel, has contacted the Securities and Exchange Commission in connection with the previously disclosed Audit Committee investigation and findings. The Company will cooperate fully in these investigations and any others.

The Company also affirmed that it continues to face a severe liquidity crisis and possible insolvency. There can be no assurances that the Company will have sufficient cash to meet its financial obligations or fund continuing operations. The Office of the Chairman of the Board is authorized to retain a consultant with financial and management restructuring expertise. The Company intends to work with such adviser to reduce costs, conserve cash, and obtain advice regarding restructuring and other alternatives to maximize shareholder value.

I remember several years ago hearing grumbling (unconfirmed by me) that folks at Xybernaut were pumping their stock with misleading press releases and then selling on the bump, but this is looking like much larger chickens coming home to roost.

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Xybernaut fires CEO and COO

EE Times is reporting that the wearable-computer company Xybernaut is joining the ranks of scandal-ridden corporate America:

Mobile and wearable computer hardware vendor Xybernaut Corp. said Wednesday (April 20) it had fired several top-level officers and announced the resignation of its accounting firm after an independent audit revealed widespread management corruption, including the use of company funds for personal expenses and nepotism by the company’s CEO.

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What are the front-runners for the future of mobile displays?

Siemens demonstrated a prototype cellphone with a built-in projector at CeBIT 2005 last week. (Thanks to Thad for the link.)

I’m curious whether this kind of technology will win out in the long run. It’s clear it fills a need — the PDA/cellphone small screen is fine up to a point, but in general we want big screen real estate in a small package, and you just can’t get that with today’s rigid screens. There are a few competing models though, each with their own strengths and weaknesses.

Ordered from most personal & on-the-move to most public &apm; in situ:

  1. Head-mounted displays: good for private information and information on-the-move, bad for showing anything to someone else.
  2. Roll-up or fold-up displays: small when being carried but still gives however much screen real estate you need when you need it.
  3. Projector systems: good for turning any table or wall into a touch-sensitive display, but require a flat light-colored surface and can’t be used on-the-move or privately. Unclear if they could ever be as good resolution as the other options unless you carry your own high-quality screen as well (making it something of a hybrid projector / roll-up display).
  4. Ubiquitous displays: great resolution, requires that you’re somewhere that has accessible displays at your disposal. Can’t be used on-the-move at all and also requires that you trust the infrastructure you’re using.

Of course we might also wind up with several systems and use whatever works best in a given situation, just like we have both laptop and PDAs today. But if one niche winds up being vital (say, everyone needs information while on-the-move so everyone wears an HMD) and if it winds up being good enough for the other niches then that tech will eat the others, just like we’re seeing laptops more and more often being used as desktop-replacements today.

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